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ICBC Claims
We are sorry to hear about your motor vehicle accident, but would love to support you in your recovery.
The number and frequency of treatment sessions are determined by ICBC adjudicators based on individual needs and circumstances. While ICBC provides pre-authorized funding for certain treatments within the first 12 weeks following an accident, the specific details of coverage may vary. For the most accurate and up-to-date information regarding ICBC's fee schedule, we recommend visiting the official ICBC adjudicator guidelines:
Please note that while only one treatment per modality is permitted per day, customers are welcome to combine different types of pre-authorized treatments on the same day. For example, a customer may attend a registered massage therapy treatment and an acupuncture treatment on the same day, but not two massage therapy treatments on the same day.
How many times CAN I come for treatmeNT?
CAN I COME FOR TREATMENT BEFORE ICBC APPROVAL?
CAN I BE TREATED BY ANY PRACTITIONER?
HOW LONG ARE THE TREATMENT SESSIONS? DO I HAVE AN OPTION TO HAVE AN EXTENDED TREATMENT?
WHAT IS THE CANCELLATION POLICY? will iCBC pay for late cancellations?
You can, but at your own expense. iCBC may or may not decide to cover these expenses. Acupoint Wellness is not responsible for claims refused by ICBC.
HOW MANY TIMES CAN I COME FOR TREATMENT?
CAN I COME FOR TREATMENT BEFORE ICBC APPROVAL?
CAN I BE TREATED BY ANY PRACTITIONER?
HOW LONG ARE THE TREATMENT SESSIONS? DO I HAVE AN OPTION TO HAVE AN EXTENDED TREATMENT?
WHAT IS THE CANCELLATION POLICY? will iCBC pay for late cancellations?
Not all of our team are accepting ICBC patients at this time. Appointments can only be made with a member of our team who is a registered ICBC practitioner. If you are booking online, you will see an option for an ICBC session under certain practitioners - you can go ahead and book your 30 minute ICBC session with them. Alternatively, if you email or call our office team, we would be happy to book an appointment for you.
HOW MANY TIMES CAN I COME FOR TREATMENT?
CAN I COME FOR TREATMENT BEFORE ICBC APPROVAL?
CAN I BE TREATED BY ANY PRACTITIONER?
HOW LONG ARE THE TREATMENT SESSIONS? DO I HAVE AN OPTION TO HAVE AN EXTENDED TREATMENT?
WHAT IS THE CANCELLATION POLICY? will iCBC pay for late cancellations?
Treatments times are set by ICBC at 30 minutes per treatment for both Registered Massage Therapy and Acupuncture. If you feel you would like additional time in the treatment, you can, however this will be charged to the client directly. Our administrative team will provide a receipt can be self submited through extended benefits. Extending your session can be done online or requested through our front desk via email or by phone.
HOW LONG ARE THE TREATMENT SESSIONS? DO I HAVE AN OPTION TO HAVE AN EXTENDED TREATMENT?
HOW MANY TIMES CAN I COME FOR TREATMENT?
CAN I COME FOR TREATMENT BEFORE ICBC APPROVAL?
CAN I BE TREATED BY ANY PRACTITIONER?
WHAT IS THE CANCELLATION POLICY? will iCBC pay for late cancellations?
Please call or email at least 48 hours in advance if you need to move or cancel your appointment. All appointments that are either late cancellations or no-shows will be charged a fee and will be paid in full by the patient. ICBC does not pay for no-show appointments or late cancellations.
HOW MANY TIMES CAN I COME FOR TREATMENT?
CAN I COME FOR TREATMENT BEFORE ICBC APPROVAL?
CAN I BE TREATED BY ANY PRACTITIONER?
HOW LONG ARE THE TREATMENT SESSIONS? DO I HAVE AN OPTION TO HAVE AN EXTENDED TREATMENT?
What is the cancellation policy? Will ICBC Pay for Late Cancellations
